Terms of Service and Public Offer

1. Merchant and contracting party

The service provider and seller is ФОП Роздобудько Юрій Володимирович (Individual Entrepreneur Rozdobudko Yurii Volodymyrovych), registered in Ukraine, tax identification number 3078318317, trading as Rightsignal ("Rightsignal", "we", "us"). Full registration, address, telephone, and contact details are published on the Merchant Information page.

2. Service scope and business model

Rightsignal provides manual and technology-assisted copyright monitoring and content-enforcement support. Services may include intake review, target mapping, evidence organization, notice preparation, platform or host reporting, search-result cleanup support, impersonation reporting, follow-up, monitoring, and client status reporting.

Rightsignal sells only its own professional services. It does not sell, host, distribute, unlock, or provide access to adult content, copyrighted media, financial services, or third-party payment processing.

3. Eligibility and acceptance

A client must be at least 18 years old and legally capable of entering a contract, or act through a duly authorized representative. The client accepts this offer by checking the required acceptance control at checkout and authorizing payment for the individual order.

The individual quote, invoice, or checkout summary forms part of the agreement and identifies the service, scope, price, currency, and expected timetable. If it conflicts with this general offer, the individual written terms govern for that order.

4. Order procedure

1. The client submits target URLs and initial case information.
2. Rightsignal reviews authority, scope, evidence, safety, and feasibility.
3. Rightsignal may accept, decline, or request clarification.
4. For an accepted case, Rightsignal provides an individual scope, price, currency, timing, and payment route.
5. Paid work starts after confirmed payment and receipt of any required authorization materials.

5. Prices, currency, and taxes

Public package prices are non-binding starting estimates in United States dollars (USD). The exact amount and ISO currency code are displayed in the individual order before payment. The client authorizes only the amount shown by the approved payment provider.

Any taxes, provider fees, or currency conversion that apply to a particular transaction are handled and disclosed as required by the individual order, provider, or applicable law.

6. Payment, confirmation, and receipts

Payment may be accepted through an approved hosted checkout, including Fondy or plata by mono when activated for the merchant, or through another method listed in the individual invoice. Rightsignal does not collect or store full card details on its own systems.

An order is treated as paid only after server-side confirmation from the payment provider or confirmed receipt through the agreed method. An electronic payment confirmation, invoice, receipt, or applicable accounting document is sent or made available using the client's order contact details.

7. Digital delivery, timing, and territory

Rightsignal serves clients worldwide in all countries and territories where the client, transaction, requested work, and selected payment method are lawful and supported. No physical goods are shipped. Work products and updates are delivered by email or through an authenticated client portal.

Paid work normally starts within one business day after confirmed payment and receipt of required information. The individual quote states the expected timetable. Third-party platform or provider response times are outside Rightsignal's control. Full delivery terms are published in Payment and Service Delivery.

8. Client authorization and responsibilities

• Own, control, or be authorized to act for the rights and material involved.
• Provide accurate target links, source information, known licenses, and ownership context.
• Disclose authorized accounts, collaborators, partners, and uses that must not be reported.
• Do not request false, abusive, misleading, anti-competitive, harassing, or bad-faith reports.
• Respond to reasonable evidence and authority questions.

9. Sensitive-content safety

Clients should provide exact URLs, platform names, timestamps, hashes, redacted screenshots, and ownership context rather than forwarding explicit source files. Clients must never submit intimate material involving anyone under 18, unlawful content, passwords, private keys, or unnecessary identity documents.

Rightsignal may pause, refuse, restrict, delete, preserve, or refer a request where the submission appears unlawful, unsafe, unauthorized, or outside the agreed scope.

10. Service standard and warranty

Rightsignal will perform the agreed work with reasonable care and in accordance with the written scope. A material delivery issue should be reported within 14 calendar days. Where appropriate, Rightsignal will correct or re-perform the affected work without an additional service fee.

11. No legal advice and no guaranteed third-party outcome

Rightsignal is not a law firm and does not provide legal advice, litigation, or legal representation. Outcomes depend on platform rules, evidence, jurisdiction, counter-notices, and decisions made by third parties. Rightsignal cannot guarantee removal, delisting, suspension, or a particular response time from a third party.

12. Cancellations and refunds

A client may request cancellation by contacting [email protected]. Refund eligibility depends on whether work has started and what work has been completed. The full procedure, timelines, and treatment of duplicate or unauthorized payments are published in the Refund and Cancellation Policy.

13. Monitoring plans and recurring payments

A monthly label describes a service period and does not by itself authorize automatic recurring charges. Monitoring is manually renewed unless the individual order clearly states that recurring billing is enabled and the client separately consents to the amount, frequency, and cancellation method before the first charge.

14. Confidentiality and data protection

Rightsignal applies data minimization, access restrictions, redaction, and security controls appropriate to the service. Personal data is handled under the Privacy Policy. Public proof materials are anonymized and must not intentionally identify a client without authorization.

15. Suspension or refusal

Rightsignal may refuse, pause, or stop work if a request appears false, abusive, unsafe, illegal, unsupported, outside scope, affected by sanctions or provider restrictions, or likely to cause improper third-party harm. The client will be informed where lawful and reasonably possible.

16. Governing law and complaints

This offer and the service agreement are governed by the laws of Ukraine, without limiting mandatory consumer rights that apply in the client's country. Before starting formal proceedings, the client should send a written complaint describing the order and requested resolution. Rightsignal will acknowledge it within two business days and aim to provide a substantive response within seven business days.

17. Contact

Service support: [email protected]
Payment and contract enquiries: [email protected]
Phone: +66 62 897 3885